Policies & Guidelines


The following guidelines have been prepared to assist in your spa experience:

We would like every guest who visits Skin Sense Spa Spa to have a memorable and relaxing experience. To offer that, we respectfully ask our guests to refrain from using cell phones and to please have them turned to silent.

Here at Skin Sense Spa we love children, however children are not always conducive to the relaxing environment our clients have come to expect and enjoy. Those guests with young children are asked to find appropriate care during their appointment times. Our priority is that every one of our clients are happy with any service, treatment and product that they receive at Skin Sense Spa. If at anytime you are not satisfied 100%, please contact us immediately!

If you are satisfied, please tell everyone else!


We recommend making reservations two to four weeks in advance to assure desired times. We require a major credit card for group bookings as well as spa packages.

If you have a preference of a staff member, please make sure to state your preference when making your appointment. If you have any special needs or requirements, please let us know how we can make you more comfortable in any way during your appointment.

Return Policy

Unopened merchandise may be returned for a full refund. Opened merchandise may be returned for a store credit within 14 days of purchase. Gift Cards / Certificates are non refundable.


All prices exclude applicable taxes and are subject to change without notice.

Cancellation Policy

A minimum of 24 hours notice is required to cancel any appointment. A 48 hour notice is required for packages, multiple services or groups. There will be a 50% charge for late cancelation and a 100% charge for no shows. Appointments booked within 24 hours are 100% the responsibility of the client.